Carpet Cleaning To Protect
Your Family

Thorough Clean A Company You Can Trust

Customer Testimonials

Judy Williams

Facecbook User

Bill Mountain and his carpet cleaning work are an exemplary example of an incredible work ethic and abundant knowledge pertaining to carpet fibers, and needed cleaning solutions. His brain has a chemist’s knowledge of information that he shares and then applies. We have been happily using his services for over ten years. He even extracted red candle wax! I happily write this recommendation for him. And he travels all over to get to me in the Stroudsburg area.

Lorraine Sorenson

Facebook User

Judy has given a “Thorough” explanation of why I would never hesitate to recommend Bill Mountain’s Company. Bill has also been cleaning my carpets for over ten years. Never once was I disappointed in his work! I highly recommend Thorough Clean.

Scott F Rendall

Facebook User

Incredible work, honest, and highest integrity. Wish I could give them 10 stars!

Roy N Jerusala Daniel

Facebook User

This is the greatest carpet cleaner ever ! Really great business !

Carpet Cleaning Scranton PA

Truck Mounted Steam Cleaning. We can utilize other systems for cleaning carpets such as encapsulation, however, our main system that we use everyday is our state of the art $45,000 truck mounted steam extraction system. Our system has the gold rating with the Carpet and Rug Institutes Seal of Approval program. The highest rating in the industry. We won’t leave any soil attracting residue and your carpets will dry in hours, not days.

There is a 100% money back guarantee on all of our work.


Step 1 : Pre-Inspection

This is a very important first step because by inspecting the carpets spots, stains, and traffic patterns. We can determine the best course of action on restoring your carpets and a plan for keeping them both looking good and functioning properly from now on. We will be asking questions like how old the carpet is, when was the last cleaning performed as well as what method was used.


Step 2 : Commercial Pre-Vacuum

Close to 80% of what is in your carpets is loose dry soil. It’s hard to see, but it’s in there and abrading the carpets fibers which causes it to wear prematurely. We do a thorough pre-vacuuming to remove as much of that dry soil as possible. This greatly enhances our overall cleaning.


Step 3 : PreCarpet Cleaning

We apply an agent that breaks down the soil and suspends it away from the carpet fiber to make it easier to extract out.


Step 4 : Pre-spot

Any spot and stains are treated before being thoroughly flushed out.


Step 5: Pre-groom/Agitation

This helps to work the emulsifying solution into the carpet fiber and also helps to loosen the soil.


Step 6 : Soil Extraction and Rinse

Using our very powerful truck mounted cleaning system we rinse and extract the soils and residues from the carpet leaving it residue free and nearly dry.


Step 7 : Neutralizer

We leave no sticky residues behind which only attracts airborne particles and re-soils your carpeting very quickly. This helps to keep your carpet cleaner longer.


Step 8 : Post Spot

Any stains that remain after extraction will get special attention with our arsenal of spot and stain removal agents. While some stains maybe permanent and difficult to guarantee their complete removal we are usually pretty successful in removing many different type of stains. This would be a good time to consider reapplying carpet protector which provides a protective barrier to the fibers and will keep stains from becoming more permanent.


Step 9 : Post Groom

To remove wand marks and footmarks as well as set carpet pile for drying we do a final grooming that stands the carpet fiber up.


Step 10 : Speed Dry

The use of high velocity air movers are used to speed up the drying process. Turning on the air conditioning on hot days, and the heat on cold days will also aid in speeding up the drying.

When your carpets aren’t cleaned on a regular basis a number of problems can arise. You can have a buildup of dirt which can adversely affect how your fibers connect to the base of your carpet, causing them to come loose. You can also develop different types of living creatures that can live in your carpet fibers as well. If you have recently had a flood, over a period of several weeks, mold can start to develop. Carpet mites are also very common, tiny little bugs that can number in the tens of thousands. Finally, you can also have a great deal of pollen and dirt that can become airborne, making it very difficult for people to breathe. For all of these reasons, you should have your carpets cleaned at least every six months. Here’s how you can find the best companies with excellent prices that you can use this week.

Finding Excellent Carpet Cleaning Services

A carpet cleaning service that has been in business for several years is probably there to stay. They more than likely have very you complaints about the service that they provide, which you can check on the Better Business Bureau. You can also verify if they are licensed to work in your area using the Internet as well. You can also verify with people that you know if they have used a company before and what type of service was provided. You can also check to see what they have on their website in regard to the services they provide and the prices that they charge. This will lead you to the best company for you, and your budget, allowing you to set up an appointment right away.

Cleaning your carpet every couple years is really not a good choice. All of the aforementioned problems can develop, even worse than was mentioned, making your indoor air unhealthy for everyone inside. By having a professional carpet cleaner come out twice a year, you’ll definitely notice a difference in not only the appearance of your carpet, but the way that it smells, and your air quality, making this a very necessary thing to do to keep your carpet clean and safe.

When it comes to accidental spills and stains on carpets, nail polishes could be one of the top five most difficult stains to remove. Fortunately, there are ways in which to remove the fingernail polish from carpets quite effectively without ruining the carpet in the process.

Nail Polish Stain Removal

If the accidental nail polish spill is still very wet, tried to blot and soak up as much of the nail polish as possible as quickly as possible. Try not to let the polish dry as it makes it even harder to remove.

1. It’s best to call a professional.
2. Acetone is flammable so use extreme caution.
3. Never pour Acetone directly on the carpet.

Try to find a well hidden spot on the carpet where you can test color fastness of the carpet fibers. Then using a clean white cloth and pure acetone, test the carpet for color fastness. If the acetone does not remove the color, you can then proceed.

Soak the clean white cloth with the acetone and blot gently over the nail polish stain. Once you have most of the nail polish out of the carpet, continued to blot at the stain with acetone and a fresh section of clean cloth every time. If you try to use the same spot on the cloth, you will simply be pushing the nail polish stain back into the carpet fibers.

Continue to blot at the stain until all the nail polish has been dissolved by the acetone and soaked up. If you do not have a pure acetone, you can use a high percentage of rubbing alcohol instead. While this is also effective, the acetone is the best method.

Once you put this stain out, leave the carpet to dry. Usually when the cleaned area dries, the stain can sometimes reappear. If you find that this is the case, you can then use a mixture of bleach free dish-washing liquid and warm water. Make sure the mixture is quite watery. Again taking a clean white cloth, Doctor cloth into the watery mixture and blot the area again. Avoid rubbing as this might spread the nail polish into a much larger stain, making it very difficult to remove. Using a clean cloth, blot the area dry.

Carpets are not the only items in your home to have some damage to them even rugs or other hard surfaces take on damage that need to be taken care of. Having a clean home is always important for many reasons. It boosts moral and makes everyone feel a little bit better.

Materials like tile, hardwood floors, laminate flooring, and others are all things that need to be routinely cleaned and maintained. We have the proper machines, cleaning agents, and knowledge to be able to handle any situation. We’ve been in business for years and we have the expertise to handle not only the customer service end of it but also handling stains and other treatments to improve your home. Cleaners that don’t have experience can open you to certain dangers. For instance some cleaning agents can change dyes in carpets and some equipment can damage your hard wood flooring. It’s always important to have an honest and trustworthy cleaner like us so that you can ensure that your floors are in good hands.

Flooring is one of the key functions in your home and it will add so much vibrancy, life, and love to your home. Flooring is a key to a successful home. We don’t mind answering any questions you may have so don’t be afraid to give us a call and we will help in any way we can. We thrive on being your families cleaner for life. You can read any reviews on Yelp and other places to find out what our loyal customers think as well.

Most people are unaware of the importance of carpet. They live with it their whole lives without knowing its full purpose.

Why Does Carpet Exist?

When asked why homes have carpets, the average person will come up with reasons such insulation and better aesthetics. While this is true, there is one other use for carpet in the home – a filter.

Carpet acts as a filter as it soaks up the dirt, dust and bacteria that people and animals track into the home. If carpets are not cleaned properly, this dirt will be released into the air. This compromises indoor air quality and causes health problems such as allergies.

Now, allergens exist in carpet because dust, pet dander and other allergens are brought into the home. The only way to get rid of these allergens is to get carpets cleaned regularly.

How Often Should People Clean Their Carpets

Carpets should be vacuumed once a day. However, since this is impractical, a few times a week should suffice. Professional cleaners should also be brought in once every six months for a deep clean.

Why do People Need to Hire Professional Carpet Cleaners?

When push comes to shove, professionals have more experience and knowledge when it comes to carpet cleaning.  They use more powerful and effective cleaning agents and operate state of the art equipment. In short, a professional can do a better job than the average homeowner.

By vacuuming and getting professional cleans regularly, residents will not suffer from common allergies such as dust mites. Those who have had an allergic reaction in the past know how this can help them. With clean carpets they will no longer have to deal with stuffy noses, itchy eyes and the feeling of not being able to breathe properly and/or clearly.

Does The Idea Of Cleaning  Your Carpet Leave You Fuming?

Hire Us And Feel Like This

Bill Mountain

Bill Mountain

Hello, my name is Bill Mountain. I’m the owner of Bill Mountain’s Thorough Clean, a certified professional carpet, upholstery and oriental rug cleaning business, serving homeowners and businesses in the area since 1996. My wife, Dawn and I enjoy strong ties to the community. As local residents for over twenty years, we are involved in our church, Little League, and raising our five children here.

I take great pride in my work. I am committed to providing the highest quality workmanship in carpet and upholstery care for the discriminating homeowner.

Why Choose Bill Mountain?

  • Twenty years of carpet and upholstery cleaning experience
  • Cleaning method approved for maunfacturers’ warranties
  • All work is 100% Satisfaction Guaranteed
  • Fully Licensed and Insured
  • Internationally certified (#38262) in carpet and upholstery cleaning, carpet repairs, color corrections and odor control by the Institute of Inspection, cleaning and Restoration (IIRC)
  • IIRC Master Textile Cleaner standing
  • Member in good standing with the Professional Cleaners Association (PCA)

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Why Us ?

“You need a company that you can trust. We are that company. We value honesty, integrity and showing up when we say we will. The Thorough Clean promise is that we will do our absolute best to deliver a cleaner, safer home for you and your family.”